Analyst, Business Performance (EVCI & H2)

About the Company:

company Distribution is on a journey to change the retail landscape, delivering tangible actions to facilitate progress in providing sustainable mobility solutions for our customers. We are taking bold and transformative steps to grow our domestic and international footprint for our customers. We are customer-centric, offering digitally enabled journeys and providing innovative products and services to drive accelerated and sustainable development for the future of mobility. company Distribution markets, sells, and distributes transportation fuel to both retail and commercial customers. We also run non-fuel services at our service stations.

About the Job:

Support the development and implementation of the EVCI & H2 business performance management framework.

Analyze and report on the operational and financial performance of the department, identify and track key performance indicators, and provide insights and recommendations to improve efficiency and effectiveness.

Key Accountabilities

Performance Management and Analysis

• Support the development and implementation of the business performance management framework for the operations (EVCI & H2) department, in alignment with the corporate strategy and objectives.
• Analyze and report on the operational and financial performance of the department, using various tools and methodologies, such as dashboards, scorecards, benchmarks, and business cases.
• Identify and track key performance indicators (KPls) for the department and monitor their progress and achievement against targets and plans.
• Provide insights and recommendations to the department management and stakeholders on the performance gaps and opportunities and propose actions and initiatives to improve efficiency and effectiveness.

Job Accountabilities

• Collect, validate, and analyze data from various sources to measure and report on the performance of the department’s activities and projects.
• Prepare and present periodic and ad hoc reports and dashboards to communicate the performance results, trends, issues and risks to the management and stakeholders.
• Conduct benchmarking and best practice research to identify and recommend improvement opportunities and solutions for the department’s operations.

Budgeting and Financial Planning

• Support the preparation and review of the department budget and forecasts and ensure alignment with the corporate financial planning and reporting processes.
• Support the department’s budgeting and forecasting activities and monitor the actual expenditure against the approved budget.

Other Accountabilities

Operations and Maintenance

• Manage and maintain the chargers while maximizing
• uptime, uptime, availability, utilization, planned vs actual, etc for predictive and other types of maintenance activities through Maintenance department.
• Perform operational analysis for all effective cases for maximizing charger uptime and manage technical issues.
• Perform periodic audits for effective controls at site and site planning activities
•  Support the department head in improving customer satisfaction score and ChargePoint requirements’ issues.
• On-board, maintain and track the CPs through CPMS and other tools at your disposal.

Market Research and Analysis

Conduct market research and analysis on the EVCI and H2 industry trends, best practices, and competitors, and provide inputs to the department strategy and business development

Minimum Requirements:

• Bachelor’s in electrical engineering or in any related discipline.
• 10 years of experience in engineering / technical services, of which 4 years’ experience in the EV or EV charging industry.
• In-depth knowledge of international and local standards, policies and procedures.
• Experience in Charge Point Operations will be an asset.
• Working experience in Project Management or having PMP Designation will be an asset.
• Demonstrated Leadership skills.
• Strong communication and employee motivation abilities.
• Planning, organization and time management skills.
• Technical and problem-solving abilities.
• Competence in all common computer applications.
• Experience in UAE or Middle East