Application Developer & Support

Major Responsibilities

• Manage and maintain the organization’s SharePoint intranet platform, ensuring optimal
  performance, accessibility, and user experience.
• Implement and manage electronic document management systems (EDMS) within
  SharePoint to streamline document storage, retrieval, and version control.
• Design, develop, and implement SharePoint workflows to automate business processes
  and improve efficiency.
• Build and deploy Power Apps to create custom applications for various business needs.
• Automate tasks and workflows using Power Automate to enhance productivity and
  reduce manual effort.
• Develop and maintain WordPress websites, ensuring alignment with the organization’s
  branding and content strategy.
• Troubleshoot application issues and provide timely resolutions to maintain system
  uptime and user satisfaction.
• Collaborate with cross-functional teams to understand business requirements,
  document, and translate them into technical solutions.
• Provide first and second level application support for assigned applications.
• Troubleshoot and resolve application issues, escalating complex problems as needed.
• Maintain and update application documentation and knowledge base.

Leadership

• Provide technical guidance to team members regarding SharePoint, Power Platform, and
  WordPress, mySQL, php and relevant technologies.
• Lead the evaluation and implementation of new SharePoint and Power Platform features
  and functionalities.
• Identify opportunities for process improvement using SharePoint and Power Platform
  tools.

Minimum Requirements

• Bachelor’s degree in computer science, Information Technology, or related field.
• Proven experience in SharePoint administration, including site design, configuration, and
  management.
• Strong understanding of EDMS principles and implementation.
• Proficiency in Power Apps, Power Automate, and Microsoft Flow.
  Experience in WordPress website development and maintenance.
• Solid understanding of SQL and scripting languages.
• Excellent troubleshooting and problem-solving skills.

Required Knowledge and Skills

• Advanced knowledge of SharePoint Online and on-premises environments.
• Expertise in SharePoint workflows, including custom workflow development.
• Strong understanding of database design and management.
• Ability to analyze business requirements and translate them into technical solutions.
• Excellent communication and interpersonal skills to effectively collaborate with
  stakeholders.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Continuous learning mindset to stay updated with the latest SharePoint and Power
  Platform technologies.
• Strong customer service orientation.
• Ability to quickly learn new applications and technologies

Behavioural Competencies

• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to manage multiple projects and prioritize tasks
• Strong attention to detail and quality
• Results-oriented and driven to achieve goals