field technical support engineer

Are you passionate about advancing technology and solving complex problems?

Do you want to join a growing engineering team?

Join our team at Baker Hughes as an ESP Systems Engineer, where you will play a crucial role in ensuring our Electrical Submersible Pump (ESP) systems meet the highest standards of design and quality in critical, high-cost applications.

About the Role:

You will be responsible for Post Sales support of customer issue. This can include repairs (both returns and field), technical support or a field service or other service request. Is involved in discussions with other functions and teams about improvement in processes, procedures and ways of working. Your attention to detail and organizational skills will drive the successful creation of equipment, conforming to our customers’ specifications.

Fuel your Passion.

Key responsibilities of a Field Technical Support Engineer – ESP:

• Complete Autograph ESP design’s/sizing’s for Districts various wells and Customers. 

• Advises sales personnel, customers and potential customers on the technical issues that affect the installation or sales of Artificial Lift & ESP products

• Provides support to operations and manufacturing while assisting  sales personnel in the preparation of bids and presentations

• Meets with customers to develop and design products and services

• May train customers and/or field personnel on new products

• Requires travel to area operations locations

• Identifies new product opportunities and development strategies

• Interfaces with product line management and local management to support direction and strategies to best capture market opportunities

• The Salary *pay scale for this position is 105,000-130,000 USD if employed in California
  *Pay scale for CA is effective January 1, 2023.

To be successful in this role you will have:

• Bachelor’s Degree (Electrical or Mechanical Engineer preferred, other degrees considered)
• 3+ years relevant experience in Field Operations/Engineer environment
• 3+ years of experience with ESP systems operations and reliability/failure mechanisms.
• 15% travel Domestically

Work in a way that works for you 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following working patterns: 

• Monday – Friday, 8:00 AM – 5:00 PM

Working with us 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. 

Working for you 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.  Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Education Assistance
• Generous Parental Leave
• Mental Health resources, Virtual Therapy Programs
• Dependent and Partners Care
• Pet Insurance
• Additional elected or voluntary benefits

The annual pay scale for this position is between $96,400.00 – $179,000.00.

Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations displayed above. The pay range/scale displayed above represents Baker Hughes’ good faith estimate of the minimum and maximum for this position at the time of this posting and applies to the possible locations for this position. Baker Hughes will issue a non-bias competitive offer; the salary range posted for this position reflects the projected hiring range for new hires, full-time salaries in some U.S. locations, not including equity or benefits. Where an applicant will ultimately fall within the pay range/scale depends on a variety of factors, including, for example, geographic work location, skillset, qualifications, internal pay alignment, level of experience, and demonstrated performance over time. Please keep in mind that the range stated above is the full base salary range for the role and does not include other forms of compensation. Your recruiter can share more about the pay range for this position during the hiring process.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

Baker Hughes will consider qualified candidates with criminal histories, including candidates with arrests or convictions records, in a manner consistent with the law according to the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act (CFCA).About Us:

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