FRONTEND HOSTESS

Scope of Work

• Establishing and maintaining good relationship with various stakeholders in the oil and gas Industry.
• Proper management and warm welcome of visitors, creates a good impression of the company to visitors and the external public.
• Effectively and efficiently manage the lobby or greeting area while maintaining professional standards.
• Send and receive emails from staff on the status of their visitors.
• Answer telephone calls in a professional/corporate manner.
• Receive and direct all visitors of the company to their appropriate destinations.
• Ensure visitors are properly booked and registered on the Visitors Management System.
• Ensure security procedures are strictly adhered to by all visitors.
• Manage access to the office building.
• Handle work overflow from the department
• Assist with booth manning at all conferences and exhibition.
• Serve as HSE floor rep and assist in evacuation of persons during an emergency and Report anomalies.
• Maintain an up to date inflow and outflow record of visitors and be able to produce same in the event of an emergency evacuation.
• Provides and retrieve badges from visitors.
• Carry out any other function as assigned by Hierarchy

• Deliverables
  Prepare weekly, monthly and annual report of Front End Activities
  Maintain an up to date inflow and outflow record of visitors and be able to produce same in the event of an emergency evacuation.

Skills/ Requirements

• Strong interpersonal/customer service skills to deal effectively with all business contacts.
• Professional appearance and demeanour.
• Ability to communicate in the English language (in both written and oral forms).
• Ability to communicate in French language will be an added advantage
  Good presentation skills.
• Good data management, record keeping
• Attentive listener, observant and alert.
• Proficiency with computer programmes such as Word And Excel