IT Solutions Analyst

Welcome to ConocoPhillips, where innovation and excellence create a platform for opportunity and growth. Come realize your full potential here.

Who We Are

We are one of the world’s largest independent exploration and production companies, based on proved reserves and production of liquids and natural gas. With operations and activities in 13 countries, we explore for, develop, and produce crude oil and natural gas globally. We are challenged with an important job to safely find and deliver energy to the world. Our employees are critical to our success, and with them we power civilization.

We’re grounded by our SPIRIT Values – safety, people, integrity, responsibility, innovation, and teamwork. These values position us to deliver strong performance in a dynamic business – but not at all costs. We believe it’s not just what we do – it’s how we do it – that sets us apart.

We strive to make a significant difference in the communities where we live and operate. We create an inclusive environment that values all voices and opinions. Together, the different backgrounds, experiences, ideas, and perspectives of our employees drive our success.

Job Summary

Alaska Overview
ConocoPhillips Alaska, Inc. is Alaska’s largest crude oil producer and largest owner of exploration leases, with approximately 1 million net undeveloped acres at year-end 2023. The company produced an average of 195 thousand barrels of oil equivalent per day (MBOED) in 2023. ConocoPhillips Alaska holds major ownership interests in two of North America’s largest legacy equivalent per day conventional oil fields, both located on Alaska’s North Slope: Kuparuk, which the company operates, and Prudhoe Bay. Additionally, ConocoPhillips Alaska owns and operates several fields on the Western North Slope. The company also has an ownership interest in the Trans-Alaska Pipeline System and owns and operates the Polar Tankers fleet.

Job Description

This position reports to the IT Supervisor for Support Services in Anchorage, Alaska.

IT Solutions Analyst (Business Analyst) for Support Services and Aviation provides support and contributes to the success of the organization by translating business strategies into IT requirements and driving the requirements to business solutions. This role is part of the IT Support services and aviation team in the Alaska Digital Technology organization.

Seeking a motivated, ambitious individual who enjoys working directly with clients and/or management to identify business requirements, provide solution alternatives and utilize their technical knowledge to design, build and deliver solutions. This role includes hands-on technical application support and troubleshooting. Some budgetary work for visibility to short-term and long-term forecasting of license and software renewals. The ideal individual should have an extensive background in application lifecycle management, business requirements gathering, solution design and architecture, hands-on technical capability, and the ability to clearly articulate and communicate solution benefits and risks.

Key success factors include but aren’t limited to the following:

• Business Analysis skills to understand what the business is requesting and how that would translate into a technical solution or process improvement
• Utilizing technical expertise to identify end-to-end solutions to meet the clients’ needs
• Ability to successfully integrate into a team environment as a contributing team member
• Self-motivated and seeks new, innovative opportunities and ideas
• Adapting quickly to re-prioritized work queues
• Ability to work in parallel and prioritize multiple initiatives to meet business demands
• Ability to dig deep into solving technical application or data issues where they may be little to no existing team expertise
• Identify and clearly articulate technical challenges, offer alternative solutions, seek global support team input and expertise and work through risk assessments with the security team before adopting new software into the portfolio

Your responsibilities may include:

• Collaborate closely with business customers/subject matter experts, local and corporate IT, and development resources to design, develop and support applications
• Serve as a business analyst through gathering, documenting, and understanding business requirements and translation of those requirements to technical specifications
• Provide timely estimates of the effort required to complete tasks/projects, coordinate and lead plans and resources
• Identify, recommend, and implement IT solutions to meet business requirements, improve business process performance, lower total cost of ownership with consideration of Global IT technology strategy and standards
• Coordinate with other IT organizations to deliver innovative solutions to the business
• Provide technical consulting and guidance to development teams for design and development
• Design, develop and support complex and quality custom applications, scripts or interfaces using technologies such as .NET, Python, Mendix, UiPath RPA, Power BI
• Produce code, scripts, and configurations necessary to fulfill the design requirements
• Provide technical support and diagnosis of application, server, database, and cloud/web services
• Troubleshoot, debug, and resolve client reported issues including identifying defect root causes
• Adhere to all company established programming, documentation, change management, project procedures and all corporate policies
• Utilize knowledge of business and technical dependencies to ensure application maintenance and support follows established IT policies and procedures
• Prepare and maintain documents, flow charts and diagrams as needed to describe the program’s intended functionality, data flow, logic used, and any significant considerations made
• Create and update documentation for ongoing support of vended and developed applications
• Use prototyping and demonstrations throughout the development cycle to ensure that functional requirements and usability factors are being satisfied
• Generate and document use/test cases that verify that all requirements have been fulfilled
• Work with developers to design, develop and test code and applications
• Oversee the support and maintenance of assigned applications to ensure a high-level of quality, efficiency, and sustainability
• Provide day-to-day application support for incidents; prioritize incidents; participate on a support rotation providing support for critical production issues
• Partner with Server, Cloud, Production Control, Database, Web Services, Packaging, Storage, Disaster Recovery, ServiceDesk, Mobility, GIPA, and other IT teams as part of ongoing operations
• Provide timely two-way communication between the customer, team, and others both inside and outside the company
• Research and implement tools and processes that improve and streamline software development and application support
• Research, learn and recommend new technologies as they become available such as AI, ML, Robotic Process Automation (RPA), PaaS Cloud application development, etc.
• Be familiar with and follow SaFE methodology and Kanban boards for work execution and PI (Program Increment) planning

Basic/Required:

• Must be legally authorized to work in the United States on a full-time basis for anyone other than current employer
• Bachelor’s degree or higher in Computer Science, Engineering, Management Information Systems, or related field or foreign equivalent
• 3 or more years experience in business analysis converting technical requirements into actionable technical solutions
• 3 or more years experience in an application support or application development role
• Intermediate knowledge with SQL query writing and scripting
• Intermediate knowledge relational database (Oracle, SQL Server, or Teradata)

Preferred:

• 5 or more years experience in the Oil & Gas Industry, preferably supporting Operations and Engineering applications including Corrosion and Asset and Operational Integrity
• 3 or more years hands-on application development and scripting experience (Java, Python, VB .NET, PL/SQL, Perl, C#, etc.)
• 3 or more years experience in a Business Analyst role (business requirements gathering & translation)
• 1 or more years experience implementing and integrating IoT devices, remote sensors, predictive or machine learning applications
• 1 or more years experience with application development in low-code software platforms such as Mendix Experience with Agile/SAFe/SCRUM Principles
• 1 or more years experience with Microsoft ADO, UNIX, LINUX, and Windows based systems, Informatica and ServiceNow
• 1 or more years experience with applications such as: WellView, Actenum DSO, PS PPM (Process safety software), PCMS (Mechanical Integrity Data management software), AssetWorks, SkillsNow, Meridium
• 1 or more years experience applying petroleum engineering principles and practices to solution design
• Intermediate knowledge of IT and information systems implementation concepts, with an awareness of the full application management lifecycle
• Analytical and problem-solving skills – capable of researching unstructured business problems, identifying key people, defining critical business requirements and needs, defining solutions reflecting both information systems and human factor requirements
• Excellent mathematical formulation and analytical skills: process mapping, complex problem solving, ability to evaluate and decipher complex requirements and formulas
• Highly organized with the ability to multi-task and lead contending priorities
• Strong written and verbal communication skills including documentation
• Sees the “big picture” and actively look for innovative opportunities within IT and the business
• Takes ownership of actions and follows through on commitments by holding others accountable and standing up for what’s right
• Builds effective solutions based on available information and makes timely decisions that are safe and ethical
• Delivers results through realistic planning to accomplish goals

Apply Before: October 18, 2024

Sponsorship:

ConocoPhillips’ sponsorship for employment authorization in the U.S. is NOT available for this position.

EEO:

In the US, ConocoPhillips is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other legally protected status.