SAP Supervisor

• Manage staffing requirements for the SAP Support Team, ensuring adequate coverage based on workload demands.
• Oversee daily operations of the SAP Support Team, including timekeeping, holiday approvals, and work scheduling.
• Ensure timely and accurate completion of the following tasks:
• Creation of PRs as per project/operational needs, ensuring correct specifications, prices, delivery times, codes, and approvals.
• Creation of WOs/DOs with accurate specifications, prices, delivery times, and subject clauses, ensuring timely approval.
• Issuance of approved WOs/DOs to vendors, following up on acknowledgements and confirming in SAP.
• Ensure invoice queries are cleared within 30 days, with issues requiring further action marked and followed up within 60 days.
• Keep the SAP Support Team informed on both local and corporate procedures, ensuring compliance.
• Maintain an up-to-date log of PR/WO/DO creation and revisions to minimise duplication and assist with follow-up approvals.
• Provide training and support to new SAP team members and other employees on SAP system usage and company policies.
• Collaborate with Project Managers and requisitioners to ensure the SAP team receives detailed information for PR/DO/WO creation.
• Support the Intercompany team with SAP-related requests as needed.

Skills & Knowledge:

• Strong understanding of procurement processes and SAP Support’s role within the business.
• Proven ability to supervise and manage a team to meet performance targets.