Travel Consultant

Welcome to ConocoPhillips, where innovation and excellence create a platform for opportunity and growth. Come realize your full potential here.

Who We Are

We are one of the world’s largest independent exploration and production companies, based on proved reserves and production of liquids and natural gas. With operations and activities in 13 countries, we explore for, develop, and produce crude oil and natural gas globally. We are challenged with an important job to safely find and deliver energy to the world. Our employees are critical to our success, and with them we power civilization.

We’re grounded by our SPIRIT Values – safety, people, integrity, responsibility, innovation, and teamwork. These values position us to deliver strong performance in a dynamic business – but not at all costs. We believe it’s not just what we do – it’s how we do it – that sets us apart.

We strive to make a significant difference in the communities where we live and operate. We create an inclusive environment that values all voices and opinions. Together, the different backgrounds, experiences, ideas, and perspectives of our employees drive our success.

Job Summary

Description

ConocoPhillips Travel is seeking a Corporate Travel Consultant responsible for arranging safe, efficient and cost-effective travel for Company employees. This will be a hybrid office/virtual position with core office days

Job Description

Your responsibilities may include:

• Providing current and comprehensive information to the traveler or traveler arranger on domestic and international routings and airfares in a timely and courteous manner to deliver high quality airline, car and hotel reservation services
• Maintaining the highest degree of proficiency in the use of Sabre to ensure high accuracy and productivity levels
• Working in an organized manner, utilizing established procedures to meet or exceed predetermined performance and productivity standards while adhering to ConocoPhillips policies and procedures
• Able to work under pressure, with a sense of urgency while maintaining a professional rapport, multi-tasking and the ability to prioritize and adapt to change quickly and efficiently
• Maintain current and accurate knowledge of all global travel-related issues to ensure provision of advice regarding airline routings, cost effective fare alternatives, foreign currencies, passport/visa requirements, specific ConocoPhillips security requirements, preferred vendors, etc

Basic/Required:

• Must be legally authorized to work in the United States on a full-time basis for anyone other than current employer
• 3 or more years of experience working in customer service, hospitality, travel industry or an IT related role
• Intermediate proficiency with MS O365 Applications: Outlook, Word, SharePoint, Excel, PowerPoint, and Teams

Preferred:

• 3 or more years of experience utilizing Sabre Global Distribution Systems (GDS)
• 3 or more years of experience working with ticket pricing, fare rules, exchanges and refunds
• 1 or more years of experience with immigration and visa requirements
• Advanced knowledge of corporate, leisure, or airline reservations
• Intermediate knowledge in working with a boutique software specializing in travel logistics
• Handle detailed work within constant deadlines and time constraints including incoming calls, chats and emails
• Excellent verbal and written skills and the judgment to choose the most effective method of communications. The right candidate will retain a passion for excellence in a customer service call center setting with strong telephone skills
• Works well in a close team environment and thrives on providing high quality service and support with excellent customer focus at all levels of our work force
• Takes ownership of actions and follows through on commitments by holding others accountable and upholding a strong regard of ethics
• Listens actively and invites dialogue for shared understanding, then influences and acts to drive performance and achieve results
• Builds strong relationships based on trust and seeks collaboration across organizational boundaries to achieve goals

Apply Before: March 27, 2024

Sponsorship:

ConocoPhillips’ sponsorship for employment authorization in the U.S. is NOT available for this position.

EEO:

In the US, ConocoPhillips is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other legally protected status.